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Question 1.   How do you rate to this service or product? Poor Below Average Average Above Average Excellent

Question 2.   Would you rate the product or service as "Cutting-edge"? Definitely not Probably not Possibly Probably yes Definitely yes

Question 3.   Would you rate the product or service as "Excellent"? Definitely not Probably not Possibly Probably yes Definitely yes

Question 4.   Do you currently use the product or service even if it is from a competitor? Yes No

Question 5.   Would recommend our new service to a friend or colleague? Definitely not Probably not Possibly Probably yes Definitely yes

Question 6.   The product or service, do you think it is worth it? Definitely not Probably not Possibly Probably yes Definitely yes

Question 7.   How would you rate the following factors about the product or service? Poor Below Average Average Above Average Excellent Price Brand Innovation Quality Value Other (specify)

Question 8.   What are the things you most like about the new product or service?

Question 9.   What are the things you don't like about the new service or product?